Phoenix Residents' Packages Cause Disruption at Multifamily Properties

(Phoenix) February 03, 2023 -- ButterflyMX, the leading provider of smartphone-based access control technology for multifamily, commercial, student housing, and gated properties, today released data showing the growth of package deliveries to Phoenix residents at multifamily properties. The leading city for package deliveries across ButterflyMX’s platform, Phoenix saw growth in packages throughout 2022, creating new security challenges for property owners and managers.

ButterflyMX has seen a nearly 6% adoption rate in the city as more property owners and managers strive to tackle the “package problem” and differentiate their offerings. The company analyzed data gathered from more than 18,000 apartment units in the Phoenix-metropolitan area to measure and understand resident behavior.

ButterflyMX reported the following trends in the Phoenix metropolitan area:

1. Phoenix is one of the leading cities for package delivery growth quarter over quarter across the ButterflyMX platform, with a growth of 9% in the fourth quarter of 2022.
2. During the timeframe of 1/23/22 until 1/23/23, the Phoenix metropolitan area has seen 3,832 package deliveries to the 18,000 apartment units that ButterflyMX tracks. That number is an increase from that same time period from the year prior, which accounted for 3,303 deliveries.
3. With no signs of slowing, package delivery volume at multifamily properties are estimated to grow almost 15% per year through 2025. If the growth rate holds in Phoenix, ButterflyMX properties are on track to receive more than 4,400 packages this year.
4. Remote door management, which gives residents the ability to securely allow guests into their building without requiring the resident to be on site, doubled across ButterflyMX’s platform in 2022, and are.

“Manufacturing and tourism have traditionally been that base of Phoenix’s economy but as a result of the population boom and in-migration, the city has taken on new dimensions and has moved into technology and service industries, making it the center of the state’s economy with more than a third of the state’s entire labor force, according to city data,” said Aaron Rudenstine, CEO of ButterflyMX.

With that type of expansion, the multifamily market has reacted to the positive economic performance on the supply side. According to data from Yardi Matrix, developers delivered 7,701 units in 2022 through July and had another 34,700 under construction.

“With growing supply and growing package delivery, those new units require technology to ensure resident packages are secure and their time is not wasted on dealing with the consequences of stolen or misplaced packages,” explained Cyrus Claffey, founder of ButterflyMX. “Through our mobile-based platform, residents can ensure their packages are always delivered, keeping porch pirates at bay.”

He added that “Buildings without doormen, package rooms or other secure areas to store deliveries—which can include anything from weekly groceries to mattresses—are more likely to deal with package theft, a burden for both residents and property managers, who are often called on to help investigate stolen packages reported to law enforcement or delivery services.”

Founded in 2014, ButterflyMX pioneered simple and convenient mobile-based property access by launching the world’s first smart video intercom. Today, ButterflyMX is relied upon by the most trusted names in multifamily and commercial real estate to provide a simple property access experience into and throughout their buildings. Their products include video intercoms, access control systems, key lockers, elevator controls, package rooms, and smart locks all designed to provide buildings with a unified property access experience that can be managed from the ButterflyMX OS — an online system for issuing access permissions, reviewing entry logs, and integrating other building services providing access control.

About ButterflyMX

ButterflyMX is your complete property access solution, providing a secure, convenient, and cost-effective way to manage and grant access on the go. Empower your tenants to open doors, gates, and elevators with a smartphone and ensure they never miss a visitor or delivery. Enjoy easy installation and cut costs by eliminating building wiring and in-unit hardware, and save time by integrating with popular access control and property management systems. Join the 10,000+ multifamily, commercial, gated community, and student housing properties that have made access simple with ButterflyMX. Join us on Instagram, Twitter, LinkedIn and Facebook.