2 RivCo Volunteers Lauded For Their Contributions To Local Hospitals

RIVERSIDE, CA — Two volunteers in Riverside County are being applauded this week for their contribution to local hospitals.

During National Volunteer Week, Kaiser Permanente recognized Gloria Hayward, who is a volunteer at Moreno Valley Medical Center, and Carol Nelson, who has volunteered at Riverside Medical Center for the past six years.

Haywood makes rounds with hospital patients to ensure their issues are quickly addressed. She is a retired nurse and former day shift manager of a 73-bed emergency department at Kaiser Permanente Northern California.

This #NationalVolunteerWeek, we thank our volunteers for their commitment and compassion towards patients and the community. Meet some of the dedicated individuals who are making a difference in Riverside County. 💙👏 pic.twitter.com/StFMUjtUlj
— Kaiser Permanente (@KPRiverside) April 23, 2025

Meanwhile, longtime volunteer Nelson assists at the information desk, helping members, patients and visitors find their way. She previously served as office manager at the County of Riverside Mental Health department for 13 years, according to KP Riverside.

"We thank our volunteers for their commitment and compassion towards patients and the community. Meet some of the dedicated individuals who are making a difference in Riverside County," KP Riverside wrote on X.

The Riverside facility’s Volunteer Services program currently offers a range of opportunities for teens, college students and adults. Volunteers can assist in nursing units, the emergency department, pharmacy services, and physical therapy, as well as through programs such as pet therapy visits and music performances for patients.

For students interested in healthcare careers, the Care Ambassador Program offers hands-on experience in a clinical setting. Volunteers also support mobile health outreach, including the facility’s efforts to serve under-resourced communities like Hemet via its Mobile Health Vehicle.

During the summer months, teens ages 14 to 17 can apply for a six-week volunteer program that includes administrative support, hospitality roles and creative tasks such as making “Notes of Kindness” for inpatients. Though this year’s application window has closed, the 2026 cycle is expected to open in January.

Applications for adult and college-aged volunteers will reopen in June.

All volunteers are required to attend orientation and health screenings before placement, according to the hospital.
Kaiser Permanente Riverside officials said the volunteer program not only helps bolster patient care but also creates a sense of community and compassion throughout the hospital.

Interested in volunteering? Get more information here.