Business & Tech

Amazon Store To Close In Burlingame

The online retail giant is shuttering all of its brick-and-mortar bookstores, as well as its 4-star shops and pop up locations.

In Burlingame, the location at 1232 Burlingame Ave. is expected to close this year.
In Burlingame, the location at 1232 Burlingame Ave. is expected to close this year. (Lauren Ramsby/Patch)

BURLINGAME, CA — Amazon is closing down all of its in-person bookstores, 4-star shops and pop up locations in California and across the U.S. The retail giant seeks to rework its brick-and-mortar presence.

In Burlingame, the location at 1232 Burlingame Ave. is expected to close this year.

The move will affect 66 stores in the U.S. and at least 16 locations in the Golden State.

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The company said this week that it will pivot to focus on a convenience concept called Amazon Go and its upcoming Amazon Style stores. Amazon Style, which will sell clothing and accessories, is set to open its debut store in Southern California later this year.

"We remain committed to building great, long-term physical retail experiences and technologies and we're working closely with our affected employees to help them find new roles within Amazon," the Seattle-based company said in a statement.

Find out what's happening in Burlingame-Hillsboroughfor free with the latest updates from Patch.

It wasn't specified how many Amazon workers could be affected by the wide swath of closures.

Amazon opened its first physical bookstore in 2015, two decades after it started selling books online, driving many long standing shops out of business. The company's 4-star shops made their debut in 2019 and carried a smaller selection of best selling products.

The strategy of closing so many stores comes as a surprise for Neil Saunders, the managing director of GlobalData Retail. He believes it's an acknowledgement that the bookstores weren't delivering the returns the conglomerate had sought.

The main issue with Amazon's non-food stores is that they lack a real purpose even though the the merchandise was well-presented, he said.

"They were designed for people to pop in and browse rather than as destinations where people would head on a mission to buy something," he wrote in a note on Wednesday. He added that ultimately that wasn't good for driving customer traffic, especially in an era where people are visiting shops less.

The other problem, Saunders said, is the assortment which, in many locations, was disjoined and unfocused.

The news of the closure was first reported by Reuters.

Amazon Bookstores closing in California:

Amazon 4-Star stores closing in California:

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