Help with High Heating Costs

Connecticut Light and Power and Yankee Gas are still accepting applications from customers who may be having difficulty paying their electric or natural gas bills. 

• The Winter Protection program protects qualified, income-eligible customers from electric service shut-offs or natural gas shut-offs for nonpayment from November 1, 2010, to May 1, 2011.   To qualify, a customer's total household income will be considered.
• Matching Payment Program allows limited-income customers with past-due balances to work out monthly payment arrangements so their service is provided year-round.  A customer's total household income will be considered.  

CL&P customers who want more information about the Winter Protection and Matching Payment programs should call 800-286-2828. Yankee Gas customers should call 800-438-2278. 

• NUSTART Program helps limited-income CL&P customers maintain year-round electric service.  Customers can reduce and eliminate past-due balances if they pay their monthly budget amount on time, each month.     

To learn more about the NUSTART program, call 800-286-2828. 

• State Energy Assistance Programs are offered to limited-income customers who may also qualify for state administered programs, including the Connecticut Energy Assistance Program (CEAP) or the Contingency Heating Assistance Program (CHAP).  There are also programs such as Operation Fuel that assist customers who are not eligible for state or federal assistance.   

Call 2-1-1 to learn more about these.