Community Corner
Essex Ambulance Chief Shares Why EMT Life Is ‘The Most Rewarding’
"You will be challenged in ways you never imagined, but you gain an extended family and lifelong friendships," said Judi Reynolds, EMS-I.
First responders are a vital part of our communities, keeping us safe and playing an integral role in daily life. Patch and T-Mobile have partnered on a Ride-Along series to showcase the important work these departments and individuals do every day.
We had the opportunity to speak with Judi Reynolds, EMS-I, Chief of Service of the Essex Ambulance Association (EAA) to learn more about the department, life as a first responder and the impact of their work.
Responses have been edited for clarity and length.
Can you tell us a bit about the Essex Ambulance Association?
Judi Reynolds: On January 1, 1977, after working for over a year training and fundraising, the original Essex Ambulance Association volunteers began to serve the Town of Essex, including Centerbrook and Ivoryton. We provide basic life support emergency medical services for the community and surrounding towns when requested, 24 hours a day.
What does a typical day look like for an EMT in Essex?
Judi Reynolds: The day and/or night shift (12-hour shifts) begins with a truck check/inventory of the ambulance. The crews are responsible for ensuring the vehicle and equipment are ready at all times.
When a call is dispatched, the crews will sign on within one minute, verify the address and complaint, and respond appropriately. Not all responses require lights and sirens.
For patients requiring advanced life support, Middlesex Hospital Paramedics respond and provide the required interventions on the trip to the hospital. That partnership is critical to having a system that provides the best possible care for everyone.
After returning to headquarters, the EMTs will restock and complete their run reports. Crews are also responsible for the upkeep of the ambulance bays and crew areas, so their days can be busy.
It’s not all work, though: The crews look forward to standing by and participating in Town events and getting to know the residents.
What inspired you to get involved with the Essex Ambulance Association?
Judi Reynolds: I think everyone has a different motivation to become involved, and each member will most likely have a unique reason. Some are following family tradition; others are fulfilling a desire to make a difference. For me, it was a family emergency and taking a CPR course that led me to join many years ago.
What do you enjoy most about being part of the Essex community?
Judi Reynolds: Essex has changed and grown over the years, but the heart of the Town remains the same. It’s still a great place to call home.
What advice would you offer to someone considering becoming a first responder?
Judi Reynolds: Becoming a first responder is one of the most rewarding things you will ever do. It is not easy, and whether you choose the fire service or emergency medical services, it will require a commitment of time and hard work. You will be challenged in ways you never imagined, but you are never alone; you gain an extended family and lifelong friendships. My advice would be to visit your local services and talk to the members.
More About the Essex Ambulance Association
The Essex Ambulance Association only receives 3 percent of its funding from the Town of Essex, so the best way to get involved is to make a donation. The Association relies on the support of the community and its service call fees to sustain its operations, maintain its fleet, purchase medical supplies and provide ongoing training for EMTs.
The EAA accepts donations in any amount through the following methods:
- Venmo. Click this link to go to the EAA’s Venmo page.
- PayPal. Click this link to go to the EAA’s PayPal page.
- Cash or check. Community members can make a cash or check donation in person at 149 Dennison Road in Essex, or mail a check to the Essex Ambulance Association (PO Box 233, Ivorytown, CT 06442).
For more information, visit the Essex Ambulance Association website.
Learn About T-Priority, America’s best 5G network experience for first responders:
T-Priority is T-Mobile’s exclusive program designed to provide first responders with the best 5G network experience. This program prioritizes fast, reliable service even during high network congestion, ensuring that first responders stay connected when it matters most. In addition, T-Mobile offers special discounts to first responders on eligible plans, helping them save while staying connected with America's best 5G network.
Get more information about T-Priority and the first responder discounts here.
