Restaurants & Bars
Ale House's Sudden Closure Prompts Apology To Staff, Diners
"Our priority has always been to take care of others first, even when it left us completely drained," a statement from the restaurant said.
DOWNERS GROVE, IL — Emmett's Ale House has issued a statement of apology after it abruptly closed, following more than two decades in Downers Grove. The statement asserted that their "priority has always been to take care of others first, even when it left us completely drained."
"We didn't make this decision lightly," the statement said, "and we didn't give advance notice because over the years we've learned that sometimes a quiet and respectful goodbye protects our guests, our team, and the business from unintended consequences."
"That said, we know it left some of our most loyal staff and patrons surprised, and for that, we're truly sorry," the statement continued.
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"To those who expressed hurt or frustration: we hear you. But we also want to gently share a truth that's rarely visible from the outside. For years —especially since COVID— we've carried this location, not for profit, but for people.
Payroll was met, vendors were paid, taxes submitted, rent honored —even if it meant sacrificing personally. Our priority has always been to take care of others first, even when it left us completely drained. This decision wasn't about greed —it was about finally accepting that love and effort alone couldn't save a business that had more than we had left to give."
The statement went on to express thanks to the employees and diners of the Emmett's location in Downers Grove.
On the NextDoor app, one resident wrote that they first learned Emmett's Ale House would be closing after they read a post that was shared on the Glover Team's Facebook page on June 1 to advertise the space.
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Emmett's Brewing Co. intends to keep its Palatine and West Dundee locations open.
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