Franciscan Health Olympia Fields honors exceptional nurse

Franciscan Health Olympia Fields recognized Shannon Hullum-Bickham, RN, as its latest DAISY Award recipient. This national recognition is presented to registered nurses who make exceptional contributions to their hospital’s patients and team members.

A registered nurse in the hospital’s Catherization Lab since 2012, Hullum-Bickham started her nursing career in 2010. She was recently nominated by a former hospital patient, who credits her for being a caring nurse who demonstrated extreme concern for that patient’s wait time and provided constant updates to put the patient at ease.

“The moment Shannon introduced herself to me, I could sense that she was someone special. She carries a pleasing smile and positive attitude that assures me that I am in good hands,” the patient continued. “She was solicitous of my needs and regularly checked on me to see if there was anything I needed. She promptly updated me and gave reasons why there was a delay in my procedure. She followed through with meticulous concern for any questions or problems I raised. Shannon is just an amazing, efficient, and caring nurse.”

Franciscan Health salutes nurses like Shannon Hullum-Bickham who deliver extraordinary, compassionate, and skillful care. As part of this recognition, he received a DAISY award pin, the Healer's Touch sculpture, a DAISY Award certificate, and a box of Cinnabon cinnamon rolls to share with coworkers. Funding for the DAISY Award is provided by the Franciscan Health Foundation.

About the DAISY Award

The DAISY Award for Extraordinary Nurses is an internationally recognized honor that was established in 1999 via the DAISY Foundation members of the family of Patrick Barnes. DAISY is an acronym for Diseases Attacking the Immune System. Patrick Barnes was a 33-year-old husband and father of an infant daughter who died eight weeks after being diagnosed with the autoimmune disease idiopathic thrombocytopenia. The award was established to honor what his family perceived to be extraordinary kindness and compassion by the nurses caring for him during his illness. Cinnabon’s are given to the winners because when Patrick was too ill to have an appetite, at one point he was able to eat a Cinnabon his father had brought, and Patrick requested that Cinnabon’s be brought in the next day for not just him, but for the nurses as a thank you for their care. More information about the DAISY award can be found at https://www.daisyfoundation.org.

Submitted by Robyn Ali, Marketing Specialist, Franciscan Health Olympia Fields, Marketing and Public Relations Department robyn.ali@franciscanalliance.org