MinuteClinic Mental Health Services Launch at CVS Locations in Ohio

With nearly 25% of Ohio adults experiencing mental health issues, the state also ranks higher than the national average in youth with depressive disorder and adults with serious thoughts of suicide. CVS Health (NYSE: CVS) is directly addressing the urgent need by connecting community members with newly launched mental health counseling and care services at three Columbus-area MinuteClinics.

To help alleviate the stress many people face when considering therapy, MinuteClinic has added Licensed Mental Health Providers (LMHPs) to its staff at locations in Columbus, Delaware and Grove City:

• 60 N. Stygler Road, Columbus, OH 43230
• 2565 London Groveport Road, Grove City, OH 43123
• 1725 West Central Avenue, Delaware, OH 43015

The LMHPs establish a new channel for mental health counseling services via real-time support. Through these expanded MinuteClinic services, individuals can receive mental health assessments, referrals, counseling and personalized care plans in-person or via virtual care, with appointments available days, evenings and weekends.

“With the addition of these new services at MinuteClinic, we’re now able to offer the community an innovative, convenient approach to managing mental health and suicidal thoughts in easy-to-access locations near where our customers live, work and shop,” said Angela Patterson, DNP, FNP-BC, NEA-BC, FAANP, Chief Nurse Practitioner Officer, Retail Health, and Vice President, CVS Health. “As a leading health care solutions company, we continue to prioritize intervention. The addition of the LMHPs are a key asset in supporting CVS Health’s opportunity to provide better access to mental health care in our communities.”

With a goal to increase access to care for community members in need, these new services are also an approachable resource for young adults. A recent study conducted by CVS Health and Morning Consult revealed that 74% of respondents aged 18-34 experienced mental health concerns for themselves, families or friends, reflecting a 12%-point increase compared to 2020.

Patients interested in the new mental health counseling services can expect:

An introductory conversation:

• During the initial assessment, a LMHP will help assess an individual’s current situation and explore potential options for care.

Personalized care planning:

• The LMHP will create an individualized care plan with the goal of improving an individual’s mental health and total wellbeing.

Counseling services for continual support:

• Ongoing counseling sessions with a LMHP are available to help address each individual’s areas of concern, including stress, anxiety and depression.

Navigation & collaboration:

• If an individual has a need for higher levels of care, the MinuteClinic LMHPs will work with a local provider network based on the individual’s health care plan and coverage status. They will assist with finding an appropriate specialist and collaborate with the individual’s existing providers, when appropriate.

October is National Depression and Mental Health Screening Month. In addition to the three Columbus-area MinuteClinic locations offering mental health counseling with an LMHP, nurse practitioners at all MinuteClinic locations inside CVS Pharmacy stores in Central Ohio can also offer a depression screening. Common depression symptoms that may warrant a screening include fatigue, loss of interest or pleasure in daily life, sleep problems, and sadness or grief. Following the screening, patients in need of additional care can be referred to a mental health provider at MinuteClinic or elsewhere.

To learn more and schedule an in-store or virtual care appointment, call 1-855-417-2486 or visit MinuteClinic.com.

Anyone experiencing suicidal thoughts, substance use, a mental health crisis or emotional distress is encouraged to call/text 988 on their phone. The national Suicide & Crisis Lifeline offers immediate 24/7 call, text and chat access to trained crisis counselors who can help.