Valley Pack 'N' Mail: Offering One-on-One Customer Service

Ken Schapire, owner

When and how did your business get started?

Our family-owned business opened in April 1990. We have lived in and supported the Bensalem community for almost 30 years. I decided that I wanted to be closer to home to watch my kids grow up and be more a part of the family and the community.

Why did you choose the town you did to open your business?

I moved to Bensalem in 1985 and decided that this was home and it was important to help this community grow.

What is your business known for?

One-on-one customer service. We offer a full line of domestic and international shipping services, as well as the packaging needed for any purpose.

What's something interesting about your business your customers might not know? 

Our loyal customers over the years have become part of our extended family. We care about them as individuals, which big business does not.

Does your business offer a special deals card or program?

We recycle packing peanuts and air bags. The next shipping or packaging need is discounted.

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