Utility Service Partners and National League of Cities Forge Partnership for the Future

Southpointe-based Utility Service Partners, Inc. and the National League of Cities have announced a five-year extension of the NLC Service Line Warranty Program, which provided continued access to utility service line warranties to cities and towns across the U.S.

The NLC Service Line Warranty Program provides affordable utility service line warranties to homeowners covering expensive repairs to external water and sewer lines on homeowners’ property. The program offers 24-hour, seven-day-a-week utility service line protection.

“USP has demonstrated a commitment to excellence in customer service and a strong sense of community responsibility, core to the values of NLC, which is why over 140 cities have signed-up to participate in the first 20 months of the program. We are delighted to extend our relationship, ensuring our members have continued access to this valuable program,” said Don Borut, executive director of NLC.

The company indicated that NLC Service Line Warranty Program benefits homeowners by "providing a solution to help with the financial burden of unexpected utility line repair and replacement costs, but the city enjoys other
benefits as well. There is no cost for the city to participate and because USP uses only trusted, local contractors to perform repairs, dollars are kept in the local economy."

Cities and towns from Rolfe, Iowa (population 566) to Atlanta (population 540,922) and Milwaukee (population 594,833) have already brought this coverage to their residents.

“We are happy to have this opportunity to continue our relationship with NLC”, said Phil Riley, president and chief executive officer of USP, “And to provide warranty management solutions to cities and utilities across the United
States. We believe we have built a record of trust and integrity with both NLC and our partner cities, and look forward to an exciting future of growth.”