Aqua PA Clarifies Confusing Series Of Alerts

MALVERN, PA — A series of water boil alerts and cancellations had many in Chester County confused Friday night about whether they needed to boil their water after Aqua PA shut down 2 plants because of flooding.

Here is the advisory issued Saturday, for anyone who didn't get it:

Aqua PA customers: Boil Water Advisory Clarifications

Sept. 4, 2021

This is an important notice from Aqua sent Sept. 4 to customers located in the following areas:
Malvern, Radnor, Willistown, East Goshen, Schuylkill, Lower Merion, Upper Merion, Tredyffrin, West Conshohocken, East Whiteland, Newtown Square, Charlestown and Easttown.

The current Boil Water Advisory for Aqua customers applies only to portions of East Whiteland and Charlestown townships at this time. Detailed information on the locations affected by the boil water advisory can be found on our Service Disruptions page here.

We apologize for any confusion that may have occurred last evening. We appreciate your patience and help conserving water as we work to restore water production due to unprecedented damage from Hurricane Ida.

Please call Aqua at 877.987.2782 if you have any questions.