Crozer Patients Can Now Access Medical Records For Free

DELAWARE COUNTY, PA — Patients who were treated at the now shuttered Crozer Health facilities in Delaware County can access their medical records for free, state officials said Wednesday.

Attorney General Dave Sunday announced an agreement reached to ensure free access to personal medical records for thousands of patients formerly treated at Crozer Health hospitals.

During a federal bankruptcy court hearing Wednesday regarding Prospect Medical Holdings’ closure of the Crozer system, an order was signed by the court that will spare patients of per-record fees.

Patients can start the process to obtain records online here.

Under the agreement, the Foundation for Delaware County will commit $3 million to fund expenses related to records acquisitions for up to 43,000 patients.

Patients who previously paid for records will not be reimbursed.

Those who were treated at by the Crozer system are in the process of finding new providers, and should have their medical records during that process, Sunday's office said.

"This resolution will have significant impact for patients who otherwise could encounter hundreds of dollars in fees for necessary records," Sunday said. "Those costs would only add to the stress and inconvenience for many Pennsylvanians searching for care options following Prospect’s closure of the Crozer system. Our office worked to minimize the financial burden for thousands of impacted Pennsylvanians by bringing this matter before the court last month."

Sunday's office recently notified the presiding court that Crozer patients — including Medicaid patients — were encountering fees to acquire their medical records.

The Office of Attorney General cited federal and state law that regulates fees for medical records, which led to the resolution.