Sonya Clauson, public information officer for the Greater Harris County 911 Emergency Network (GHC911), updated attendees at the Kingwood Positive Interaction Program (PIP) meeting May 21 regarding services now available. She concentrated on the ways users of 911 can help provide critical information to first responders when emergencies occur.
“911 is not just three numbers anymore. We have come a long way. It’s not just knowing what numbers to call for an emergency. The number one reason is you all have different types of phones. Over 85% of our calls are from cell phones,” Clauson said, and explained that the predominance of cell phones means providing the most accurate location information possible is more critical than ever.