BBB: Don’t Get Caught Up in a Ticket Scam as Milwaukee Bucks head

No doubt about it, it’s very exciting to see the Milwaukee Bucks - with the best record in the NBA - head to the playoffs this weekend. But don’t let your furor turn into failure.

Large and thrilling sporting events often attract scammers looking to make a fast buck from unsuspecting fans. The high cost of attending an event like a playoff game leads enthusiasts to comb the internet, looking for good ticket deals. Scammers take advantage of the opportunity by selling tickets that may not even exist.

“Proceed with caution when it comes to buying tickets,” says Jim Temmer, CEO and president of the Better Business Bureau Serving Wisconsin. “The Bucks haven’t won a championship since 1971, so tickets are in extra high demand. Unfortunately, many consumers often fall victim to ticket scams. When buying, proceed with caution. Don’t let con artists foul up your plans.”

Although the Bucks are ranked #1 we don’t know how far they’ll go. But one thing fans can control is the surety of their ticket purchases. Ticket scams are easy to spot - by low prices on unbelievable seats, third-party sellers with no guarantees, or phony websites that look similar to legitimate sites.

Better Business Bureau Serving Wisconsin says “Go Bucks” and offers the following tips to make sure you’re getting what you pay for:

Tickets:

• Check out the official Milwaukee Bucks ticket information on their website: https://www.nba.com/bucks/tickets
• If you buy a ticket outside the event, remember there are usually no refunds or guarantees. Research the ticket site or seller to see if it provides any buyer protections, such as money-back guarantees if tickets are fake. Always read the fine print.
• If you’re buying tickets online, ask for a picture of the tickets so you can confirm the tickets match the venue.
• Be wary of ticket offers at extreme discount prices, these are most likely too good to be true.

Team Merchandise:

• Buy directly from the team or league websites, official vendors at the stadium or other trusted stores. It’s okay to be skeptical of impostor brands. Sadly, they are out there waiting for events like this to prey on hopeful fans.
• Watch out for unsolicited emails from pop-up Internet shops selling gear for your favorite squad. If you don't wish to receive emails from a business in question, opt to unsubscribe from their list. Replying to emails like this will confirm you’re using a working address and will likely get you in regular rotation for their spam.
• Beware of phony websites that appear to sell official team merchandise but are only after your credit card number.
• Do your due diligence before clicking "buy now.” Confirm details like a promised delivery time and refund or return policies.

General Tips:

• Before using an outside seller, check them out at bbb.org. Also, look for reviews from fellow consumers who have used the same site. Have they received any complaints for selling counterfeit or copycat items? Find accredited ticket brokers on BBB’s website, bbb.org.
• Make sure the website is secure before you make a purchase online (look for the padlock and ‘https’ in the address bar).
• Ask the seller where he or she is located and how to contact him or her after the sale. If the seller is evasive or provides fraudulent contact info, do not pursue the offer.
• Never wire money or pay with a cashier’s check. There is no way of getting your money back with these options.
• Always pay by credit card. Your credit card company may be able to help you obtain a refund if the offer is fake or the tickets are never received.
• If you do come across a fraudulent business, share your experience. Write a Customer Review or post your experience on BBB Scam Tracker and help other fans avoid the con.
• Be careful when booking a hotel if you’re traveling to see a game. Ask for all details about the hotel, including address and confirmation number and call the hotel to verify that the room exists.