SoCal Edison Billing Discrepancy In City Of Agoura Hills

Press release from the City of Agoura Hills:

February 3, 2022

Due to a coordination issue, Southern California Edison (SCE) apologizes for billing error where they inaccurately did not include CPA charges for December 2021. Missed charges were added the the January 2022 billing. Customers’ bills include the December 2021 SCE delivery charge but did not include a CPA generation charge.

The current January 2022 includes both December 2021 and January 2022 CPA generation charges, as well as the January 2022 SCE delivery charge. These do not represent incorrect or duplicate charges.

For clarification the generation portion of the bill (Energy Charge) is used to pay for the electricity itself, while the delivery portion (Minimum Delivery Charge) is used to pay for the transportation of the electricity over CPA's grid and distribution maintenance. Additionally, CPA provided a sample billing sheet to cross reference your December 2021 and January 2022 generation and billing charges.

Customers who need to make alternative payment arrangements may contact Southern California Edison (SCE) directly at 800-950-2356 or 1-800-798-5723. Customers will not be charged a late fee or other penalties for delayed billing periods.

Based on their income, customers may qualify for discounted electricity bills through the CARE or FERA programs. To enroll or for more information, visit www.SCE.com/CAREandFERA or call (800) 798-5723.

This press release was produced by the City of Agoura Hills. The views expressed here are the author’s own.