Mobile Mental Crisis Response Launched By Santa Clara County

SAN JOSE, CA — A crisis is seldom scheduled at a particular place. Once reserved for law enforcement to use, an expansion of the Mobile Crisis Response Teams has taken off in Santa Clara County to help with mental health emergencies.

Through the Santa Clara Behavioral Health Services Department, county residents can directly call 800-704-0900 selecting option No. 2 to request a Mobile Crisis Response Team response.

These teams screen and assess crisis situations over the phone and intervene wherever the crisis is occurring. They provide an immediate response and deliver crisis intervention services at locations throughout the county. They work closely with law enforcement, crisis hotlines, the community and family members.

Teams are made of up licensed clinicians and therapists with training and expertise in crisises, which may include at risk or suicidal individuals.

The Mobile Crisis Response Teams are available Monday through Friday from 8 a.m. to 8 pm. A clinician will assess the situation and connect the caller to appropriate services. Plus, interpretation services are available in multiple languages including Spanish and Vietnamese, while more than 200 languages are available through a language service phone line.

Mental health crisis response services are a vital part of any mental health service system.