Emergency Room, Urgent Care, Or Doctor? RivCo Docs Share How To Decide

MURRIETA, CA — Do you know when to go to the Emergency Room and when you should go to a local Urgent Care center? The Riverside University Health System is educating the public on how to "self-triage" to maintain comfort and standard of care while dealing with illness or injury.

"Like all area hospitals, Riverside University Health System—Medical Center is seeing an influx of patients with influenza and other illnesses that have resulted in longer wait times for individuals in our Emergency Department," a spokesperson said.

They released the below informational graphic showing where to go, from the doctor's office to urgent care or the emergency room.

First things first, know when to call your doctor.

"We are here for you when you need us, and we want the community to know where all their resources are for health care support. We encourage patients to contact their primary healthcare provider to discuss their symptoms and determine if the ED is the most appropriate place for treatment or if they can get a same-day appointment for their concerns.

Second, know when to head toward urgent care.

"Our Express Care Clinics are a good option for those experiencing non-emergency illness and injuries, such as sinus or ear infections, burning with urination, rashes, minor burns or bites, small cuts or wounds. We have 6 locations around Riverside to serve you. Visit RUHealth.org/express-care for details.

Finally, know when it's time for the Emergency Room.

"Call 911 or go to the emergency room immediately if you experience extreme symptoms such as trouble breathing, new confusion, sudden severe headache, slurred speech, acute severe pain in one leg, vomiting blood, or persistent chest pain."