Business & Tech
Hulu Outage Reported, Pleas For Help Roll In
Hulu customers reported an outage late Tuesday night.
SANTA MONICA, CA — Hulu was reporting an outage Tuesday night, leaving customers panicked on the West Coast without evening entertainment during the ongoing pandemic.
Customers complained they could not access the streaming platform Tuesday night. Some Hulu customers were logged off the app and others saw an error message or green screen.
The Santa Monica-based company issued responses via Twitter, responding to users complaining of the issue and asking for tech support. Some people thought they were getting hacked.
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The streaming service reportedly has more than 25 million users worldwide and boasts a viewing library of thousands of titles, including films and shows.
Prices and services vary, with the Basic at $5.99 per month, Premium at $11.99 per month, Basic + Live TV at $54.99 per month, and Premium + Live TV at $60.99 per month.
Find out what's happening in Santa Monicafor free with the latest updates from Patch.
Here's how people responded on Twitter:
I thought my Hulu account got hacked sure enough, I check twitter and it’s down @hulu
— Zucel (@zucelaguilar) September 9, 2020
Sorry for interrupting your shows yesterday! The good news is that our dev team pushed out a fix and everything is should be back to normal. If you see otherwise after a quick reboot (https://t.co/QTK0rOY6rs), please let us know!
— Hulu Support (@hulu_support) September 9, 2020
@hulu_support it sure would be nice if you'd say something about what's going on right now as we all think we've been hacked. We can't login to get your "help" but we get to hear you repeat all about it over & over as we are on hold.
— Vitamin D (@PloonetPleune) September 9, 2020
I almost woke my 13 yr old up so I could freak out on him for changing my password thank goodness I came here first lmao
— supermom (@beebkiss) September 9, 2020
@hulu again. I JUST signed back up for your service and can't watch anything again. It's all frozen. I have the best internet speed. So don't blame it on my service. It's You.
— Lisa Zebrowski (@Lisa_Zebrowski) September 9, 2020
@hulu_support is there an outage. I can’t even log in
— Ashley (@Ashley72905416) September 9, 2020
cool and epic of hulu to crash while im watchign a show.
— will graham's copious vet bills (@elwurd) September 9, 2020
Our sincere apologies for the interruption! This issue should now be fully resolved, so try rebooting your device and let us know if you still have any trouble.
— Hulu Support (@hulu_support) September 9, 2020
Dear @Hulu @hulu_support are you down??? I was kicked out while in the middle of watching Dawson’s Creek for who know how many times haha.
— Sammi M- #Folklore #LoverFestWest (@FearlessSammi13) September 9, 2020
is hulu down or something?
— ᴘʜᴀᴛᴛ(@ybcmikee) September 9, 2020
@hulu come on man! I can't log in and it's family night with the kid!
— JD Cataline, MA (@joecatalineMA) September 9, 2020
Thanks for reaching out to report this! Our developers were able to put a fix in place and get this issue all squared away. If you run into any further trouble give us a shout.
— Hulu Support (@hulu_support) September 9, 2020
Did you experience this outage? Tell us in the comments.
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