CT Launches 'Elder Justice Hotline' To Fight Abuse, Neglect

ACROSS CONNECTICUT — The Connecticut Attorney General’s Office and Coalition for Elder Justice in Connecticut have launched a new elder justice hotline to help older adults in the state seek information, assistance and justice.

"Elder justice issues affect everyone in our community and touch upon many aspects of our lives. Issues affecting older adults can range from age-based discrimination in the workplace to elder abuse, neglect, fraud, and exploitation," read a news release from the Connecticut Attorney General's Office.

The hotline and an online complaint portal launched Monday. People can call the hotline at 1-860-808-5555 to get help accessing benefits, report abuse or neglect, ask if a bill is legit, alert authorities to fraud and much more.

The hotline will be staffed by the Attorney General’s Office Monday through Friday from 8 a.m. to 5 p.m. Anyone calling after hours is asked to leave a message and their call will be returned.

According to the Connecticut Attorney General's Office, the hotline is intended as an additional resource offered to connect people seeking information to the appropriate state agencies.

It does not, however, investigate reports of elder abuse, neglect or exploitation. Reports of suspected abuse, neglect, or exploitation received through the hotline will be referred to the Department of Social Service, Elderly Protective Services Unit.

Individuals may also report such complaints directly by calling 1-888-385-4225 (during regular business hours) or to Infoline at 211 after hours, weekend and state holidays.

If calling from outside Connecticut, call Infoline at 211 or call 1-800-203-1234. Additional information on how to report elder abuse can be found at Social Work Services--Related Resources (ct.gov).

To file a consumer-related complaint directly with the Attorney General’s Office, please use the link below or call the Elder justice Hotline at 1-860-808-5555 for further assistance.