Newtown Residents To Suffer Driving Delays During Pump Station Upgrade

NEWTOWN, CT — Work begins Tuesday to replace the pump at the Aquarion station at the corner of Bancroft Road and Alpine Drive.

The project, expected to be completed in the Summer of 2023, is intended to provide appropriate and reliable water pressure in the distribution system serving customers in the Sandy Hook area.

While most of the construction will be located off the road and on Aquarion property, residents should expect minor traffic delays and possible detours during normal working hours of 7:00 a.m. to 5:00 p.m.

To keep customers informed about scheduled/unscheduled work, Aquarion utilizes an Everbridge notification system to call affected customers. The utility encourages customers to sign up for this free service at www.aquarionwater.com/alerts.

Customers with project-related questions can contact Phat Phung, Aquarion’s project manager, at (203) 337-5957. For service or water-related issues, contact Aquarion Customer Service at 1-800-732-9678.

"We greatly appreciate residents’ patience as Aquarion continues to make significant improvements to the water infrastructure in Sandy Hook," said Mike Hiltz, Aquarion's manager of Capital Delivery, Engineering and Planning. "We will work closely with our customers, contractors, and town officials to coordinate the work and minimize any disruptions."