Polk County Building Division Closed for Scheduled Maintenance

POLK COUNTY, FL — The Polk County Building Division will be closed, and the citizen portal will be down for scheduled maintenance starting Friday at 12 p.m. until Monday at 8 a.m., a county news release said.

Staff will be installing DigEplan, which is a new electronic document review solution for the land development and building division’s records, the news release said.

DigEplan will take the place of ePermitHub. DigEplan will have a different look and feel but will continue to be integrated with the Accela Citizen Access (ACA) portal, staff said.

In the next few weeks, the county will release resources to help its customers become familiar with the new electronic document review solution, staff said.

Customers wishing to walk through one residential permit must have a completed application and be in the lobby queue no later than 10 a.m. Friday, June 24, according to staff.

The lobby will close at 12 p.m. Friday. Any remaining applications will be marked as drop off.