Locksmith Sarasota Finds Key to Success In Southwest Florida

Locksmith Sarasota sets itself apart from the competition through 24-hour service and fully licensed professionals with quick response times. The mobile locksmith company, with more than 120 five-star reviews between Google and Yelp, prides itself as Sarasota's premier locksmithing resource.

Patch: Locksmith Sarasota prides itself as the leading provider of residential and commercial locksmith solutions in Sarasota. How does it accomplish this?

Locksmith Sarasota: It starts with the way we treat our customers.

When someone is locked out of their car, house or business, it can be extremely stressful. So, for us, it’s very important to make sure that our customers understand that everything is under control. It begins with the phone call and ends once the technician has completed the job. We make sure that our customers are satisfied with the entire process. Regarding the technical part on our end, our technicians are equipped with the best and most advanced locksmith tools to solve any problem. For example, if a customer calls us for a car lockout and — once we open the car — the customer cannot find their car key, our technicians are able to cut a brand-new car key on the spot. Or — if someone lost the keys to their house — we are able to to make a brand-new key without changing the entire lock. We are ready for any situation, and we pride ourselves in that.

Patch: Locksmith Sarasota employs a 24-hour on-call, emergency locksmith. How does this help shape the Locksmith Sarasota business model?

Locksmith Sarasota: Locksmithing is one of the oldest professions in the world. The purpose of locksmiths was to protect homes and businesses. Today, there is not much of a difference, except that there are technological advances, such as cars. People still need to protect their homes, and that is the reason we need to be available for our customers 24 hours a day, seven days a week. With our 24-hour service, we provide access to our customers’ homes, businesses, safes and cars.

Patch: How has the locksmithing industry changed throughout the years, and how does Locksmith Sarasota stay ahead of new developments?

Locksmith Sarasota: The main change is advertisements. Back in the olden days, there were one or two local locksmiths for each town and there were enough jobs for both. People were using the phonebook to find a locksmith. In today’s day, we have Google, which changed the game for advertisement. It became more expensive to advertise, and there are bigger companies that aren’t local and try to take business from the local locksmiths.

These are not locksmith companies; rather, they are advertising companies that subcontract the jobs for high commissions. We fight them in their own field. We have our own advertising system, and we don’t buy leads from third parties. That allows us to have better pricing for our customers. Besides that, another big change is the high-security lock systems that have become more advanced. Locksmith Sarasota now has an exclusivity on one of the newest high-security lock systems. We are the only locksmith company in the Sarasota area that carries this high security lock brand.

Patch: Tell us about Locksmith Sarasota’s areas of specialty.

Locksmith Sarasota: As a professional locksmith company, we specialize in every locksmith aspect, from making a copy of a key to installing a commercial high security lock system. But most of our calls are about lock re-key, changing locks and lockout services. We can open any car and almost any lock. We get a lot of calls that other locksmiths were not able to deal with because of the complicity of the locks, and we have always been able to solve the problem.

Patch: Locksmith Sarasota has received more than 120 five-star reviews on Google and Yelp.

Locksmith Sarasota: We are very proud to have the best online customer reviews and proud to have more reviews than any other locksmith company in Sarasota. The reason that we have so many positive reviews is because we always put the customer first and we provide excellent locksmith services. We are always ready to help. Sometimes, there are customers that can’t afford to pay the full price, and we are always will go out of our way to give them a generous discount in order to keep them happy.

Patch: How do these platforms contribute to Locksmith Sarasota’s measurement of success?

Locksmith Sarasota: It actually contributes a lot. When people are looking for any type of service, especially locksmiths, they are looking for a reliable service. Sometimes, five or 10 reviews is not enough. When a business has over 120 positive reviews, it’s much easier for them to choose Locksmith Sarasota over the other competitors.

Patch: What are some of the more common mistakes you’ve seen home-owners make in terms of securing their residences or other properties?

Locksmith Sarasota: A very common mistake that I see every day is that people are not using their deadbolt to lock their door and just using just the doorknob instead. This is a mistake because the doorknob is not securing the door properly, and it’s very easy to unlock it. My tip is to always use the deadbolt to secure the door. If it’s possible, it’s best to have a high security deadbolt. It’s more expensive, but the peace of mind is worth every penny.

Patch: What are the different levels of master keys?

Locksmith Sarasota: Master key systems allow a person to have one key that opens many locks that have different keys. It’s usually used for condominiums and businesses. It helps to control the access of employees or guests. Locksmith Sarasota provides this service for both residential and commercial businesses.

Patch: How does Locksmith Sarasota measure success?

Locksmith Sarasota: We measure success by our customers’ feedback. We understand that as long as we keep our customers and our employees happy, our business will continue to succeed and grow; it’s a simple math.

Patch: What’s next for Locksmith Sarasota? What is the outlook for the future of the business?

Locksmith Sarasota: Our next goal is to grow our business and maybe to open a Locksmith Sarasota store. Right now, we only provide a mobile service.

Patch: How can Patch readers learn more about Locksmith Sarasota and its Sarasota location?

Locksmith Sarasota: Patch readers can find about us through more information on our website. On our Facebook page, we post a lot of tips about locks and security. We also have a YouTube channel where you can find customer testimonials.

Photo credit: Locksmith Sarasota