Hilton Customer Care Center Named Top Workplace

Hilton Worldwide’s Reservations and Customer Care center in Tampa was announced as one of The Tampa Bay Times Top Workplaces. This award recognizes the top 75 places to work in the Tampa Bay area. 

The Tampa Bay Times Top Workplaces list was determined based solely on employee feedback provided through a survey conducted by WorkplaceDynamics, LLP, a leading organizational health and employee engagement research firm. Workplace Dynamics conducts regional Top Workplaces programs with 37 major publishing partners and recognizes a list of 150 National Top Workplaces.

Each year Hilton Worldwide’s HRCC team manages more than 30 million reservation calls for the company’s 10 distinguished hotel brands, which include Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton Hotels & Resorts, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations.

The Tampa HRCC reservation center is the home to a diverse team of talented individuals that interact with many of Hilton Worldwide’s valuable guests.

“At the HRCC-Tampa office, we pride ourselves in creating a supportive and enriching work environment for our team members, and we are delighted to be recognized by Tampa Bay Times as a Top Workplace,” said Russ Olivier, senior vice president, HRCC. “Our team members chose to work at the Tampa HRCC for a positive work environment, excellent training opportunities, nontraditional work schedule options, base pay plus attractive sales incentives and supportive staff.”

For more information about the Top Workplaces lists and Workplace Dynamics, please visit www.topworkplaces.com and www.workplacedynamics.com.