What Happens To CTA, Ventra Passes During Stay-At-Home Order?

CHICAGO - Whether you're still getting around town or stuck at home during the new coronavirus outbreak, CTA riders, Divvy bikers and Ventra transit card users will get a little financial assistance during the statewide stay-at-home order that lasts until April 7, Mayor Lori Lightfoot announced Tuesday.

“During this unprecedented event, it is essential we provide needed transportation relief to the dedicated individuals working on the front-lines of this crisis, as well as ensure our city’s families and residents still have access to essential goods and supplies,” said Mayor Lightfoot.

“Despite the challenges we face, Chicago is committed to ensuring reliable and accessible transportation for every neighborhood and community, and we are taking every measure possible to provide the pricing support needed to keep our residents mobile and our city moving forward.”

Here are the highlights:

* People who don't need their CTA pass during the stay-at-home order can receive prorated credit for unused days on active 7- and 30-day passes. Ventra users can receive prorated credit for unused days from passes were last used. Transit Credit can be used to purchase a pass at a later date or to pay for CTA travel on a pay-as-you-go basis. To learn more and request a credit, riders can visit: https://www.ventrachicago.com/

* Divvy will cut annual membership feels in half — from $99 to $49.50 through April 30, offer "Dollar Divvy" single rides, for 30 minutes, a 66-percent price cut from the $3 regular cost. Divvy launched 30-day program to give critical healthcare workers free bikeshare rides through April 30. Eligible healthcare workers can sign up through their employer to access unlimited 45-minute trips on classic bikes for 30 days. For more info: https://www.ventrachicago.com/

*Pace is waiving its $3 fare collection on its TAP rides for paratransit users starting Monday. Riders are still required to present a TAP card to taxicab operator at the beginning of the trip, and if the fare extends beyond $30 the rider will still be responsible for the remaining amount, city officials said.

City Hall also announced financial relief for the taxicab industry including delaying collection of several fines and fees through April 30. Cab inspections and license renewals also will be delayed until April 3 while City Hall offices remain closed.