Community Corner
No Misuse Of Information After Concord Data Breach: Officials
In 2019, hard drives from town offices that were meant for destruction were improperly removed from the buildings.
CONCORD, MA — Concord police determined there was no misuse of information following a 2019 data breach.
Concord employees and residents were notified In October 2019 that their personal information may have been breached after 108 computer hard drives from town offices went missing. The town said most of the information on the hard drives related to current and former Concord employees.
The Concord Police Department immediately launched a criminal investigation and brought in outside forensic experts to determine what information may have been stored on the missing drives. Officials said on Wednesday they are not aware of any actual or attempted misuse of personal information which may have been contained in employee mailboxes, but continue to follow all required procedures and notification regulations as dictated by both state and federal law.
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As a precaution, the town contracted Kroll, a Division of Duff and Phelps, to provide identity monitoring at no cost, for two years. The identity monitoring services include Credit Monitoring, Fraud Consultation, and Identity Theft Restoration. In addition, the town partnered with a call center who specializes in identity theft and cyber security. The group is available to help answer questions and provide assistance for anyone who reaches out.
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