New recruiting strategies and partnerships enable Charter to maintain a sustainable hiring platform for military veterans
Based on the broad range of skills they gained in the military, Charter is expanding its outreach to the nation’s veterans – letting them know there’s a place for them on our highly skilled and diverse team.
One of the key steps in this process was the establishment of a partnership with Recruit Military, a full-service military-to-civilian recruiting firm. Recruit Military serves all branches and ranks of the armed forces, and its services are free to military veterans. This process also provides Charter with access to the firm’s resume-database search engine, so Charter recruiters can identify talented and experienced job candidates. The database contains nearly 600,000 job-seeking veterans, with hundreds more added daily.
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Charter’s recruitment strategy also includes an advertising component that involved placing a full-page ad in G.I. Jobs, a digital and print publication that goes to every military base nationwide. The company will initiate the use of social media to promote its recruitment efforts.
“This is a wonderful means for Charter to connect with veterans and develop our workforce,” said Sarah Hankins, Charter’s Director of Recruiting, “and we expect it to help us find and hire a significant number of new employees.”
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In Minnesota, Charter is actively recruiting for more than 100 positions in a variety of fields, such as broadband installers, customer service, sales and operations. Eight-year military veteran Josh Presson is a supervisor at Charter’s Minnesota-based call center. Currently he supervises 16 representatives and he said he looks for veterans when he makes hiring decisions. “The military teaches discipline, respect, team work, leadership and a strong work ethic. My military background has allowed me to flourish at Charter Communications,” Presson said. “Veterans experience things, few people get the chance to do. Those experiences assist in resolving many work-related issues that surface on a day-to-day basis,” Presson added.
Charter recently participated in a “Hiring our Heroes” job fair and continues to seek out additional opportunities to attract more veterans.