South Orange Releases Sandy Survey Results

From the Village website:

The Village today released the aggregation of the raw data associated with the surveys that were filled out to gauge the community's input and feedback on a number of items post Hurricane Sandy. No personally identifiable information is included in any of the reporting or will be included in any forthcoming reports.

Village President Alex Torpey, also the Village's Director of the Office of Emergency Management noted that "Although we're still collecting some data, we have taken the step to post all of the cumulative responses today, and will include this information in our official after-action report, which will include a lot of data and feedback, and how we take steps to prepare for future storms. We have an amazing emergency response infrastructure in South Orange, but can always do better, and these surveys as well as feedback from the individual Neighborhood Association meetings will help inform not only our decision making but where we need to spend our time lobbying at the state level." 

A few notable points:

- Nearly 70% of residents were 'satisfied or very satisfied' with the Village's response to Hurricane Sandy, while only approximately 10% of residents were 'satisfied or very satisfied' with the responses of PSE&G and NJ Transit.

- Approximately 40% of residents directly used official Village resources for emergency information, with the "reverse 911" voice/email/text system the most used single information channel.

- 73% of residents daily commute was impacted by Hurricane Sandy.

- 33% of residents relocated.

- Approximately 85% of residents who lost power, lost power for more than eight days. 

Complete results are here. 

Patch will break down the information into articles in the coming days.