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Back in 2000, when Jim Coniglione first hatched the idea of starting a pet waste removal business on the North Shore of Long Island, friends told him he was crazy. “Who’s going to pay you to pick up their dog poop?” Well, as it turned out, plenty of over-extended, time-challenged, very grateful customers. And in no time at all, Scoopy Doo became recognized as one of the most respected pet waste removal services on the East Coast.
Still, when he decided to expand his business across the sound to Westchester, more friends warned him that he was making a big mistake. A poop-scooping business in Westchester? It’ll never work!
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But 14 years later, Scoopy Doo has now established itself as the go-to service for local pet owners who just don’t have the time or the ability to pick up after their dogs.
The secret to Scoopy-Doo’s success? A combination of innovative thinking, quality service, and customer relations. Scoopy-Doo has pioneered many of the techniques and practices that are now standard in pet waste removal. And good customer relations go hand-in-hand with good service, says Coniglione. “My parents taught me that if you treat your customers fair, return all calls, and always do the right thing – then you’ll be fine.”
And Scoopy-Doo has been doing more than fine, as evidenced by its A-plus rating from the Better Business Bureau. Articles about this singular and exceptional business have been featured in the New York Times, Newsday, the Huffington Post, the Wall Street Journal, and throughout the internet. Its popularity has led to a web series, which can be seen on YouTube, and the development of a reality TV show. And if you’ve seen any recent Balance of Nature commercials, you might have recognized Jim’s very distinctive Long Island accent extolling the virtues of that popular vitamin supplement.
Scoopy-Doo has been quick to give back to the community, working with local animal shelters and the elderly and handicapped. Jim is also widely recognized as one of the founders of the poop-scooping industry. Thanks to the global reach of the internet, Jim has become a mentor to fellow scooping professionals not only around the United States, but also in the UK and Australia. His efforts to pay it forward have resulted in various awards for community service, entrepreneurship and innovation. But what makes him happiest is seeing so many people succeed at the business he helped create.
The last few years have been difficult for Scoopy Doo, just like the rest of us. The pandemic was devastating, with many customers putting their accounts on hold because of illness or financial straits, and a number of employees had to deal with Covid-related emergencies. But things have thankfully returned to normal. Spring is here, and the family gatherings and summer barbecues are just around the corner, which means the demand for clean, poo-free backyards couldn’t be more urgent. And Scoopy Doo stands ready to come to the rescue.
Whether you have a small pooch or a pack of Great Danes, a tiny backyard or a couple of acres, Scoopy-Doo is the pet waste removal service for you. If you’re interested in weekly service or a one-time clean-up, you can contact them at 1-855-887-3437 or go to their website: www.scoopydoony.com. In the meantime, as Jim would say, “Have a great day, and no poo on your shoe!”
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