Midtown Hotel Tops City In Noise Complaints, Study Says

MIDTOWN MANHATTAN, NY — A swanky, four-star Midtown Manhattan hotel landed at the top spot of Localize.city's new rankings of the noisiest hotels in New York City, according to the data analysis group's newest study.

Sixty-nine total complaints were filed with 311 against the Dream Midtown hotel — located on West 55th Street between Broadway and Seventh Avenue — between July 2017 and July 2018, which averages out to one per week, according to Localize's new report. The noise complaints were made on 49 different days, meaning the Dream racked up multiple complaints on certain days.

The West 55th Street hotel is home to a luxurious rooftop bar called PHD Terrace that is open into the early morning hours. That and thin walls apparently make it hard for some guests to doze off and dream themselves.

One online reviewer whom Localize.city cited said one could hear "ordinary conversations next door—never mind the girls blaring music two doors down or the teenagers goofing off until 2 am."

One other Midtown hotel, the MOXY NYC Times Square, made Localize.city's top ten list by tallying 22 311 complaints over 16 days, according to the study. The Lower East Side, Downtown Brooklyn and Midtown were all named "hot spots" for hotel-related noise complaints by Localize.

Putting such data out in the open helps people make "more informed decisions" when they're picking a place to stay, Localize.city President Steve Kalifowitz said.

"Providing this knowledge helps you ask the right questions before you move or visit," Kalifowitz told the site. "The bottom line is: no one should be surprised."

Here are the city's 10 noisiest hotels, according to Localize.city's analysis.

1. Dream Midtown Hotel, Midtown — 69 complaints over 49 days
2. McCarren Hotel, Williamsburg — 40 complaints over 22 days
3. 1 Hotel Brooklyn Bridge, Downtown Brooklyn — 31 complaints over 20 days
4. Hotel on Rivington, Lower East Side — 27 complaints over 19 days
5. SIXTY LES, Lower East Side — 26 complaints over 18 days
6. PUBLIC Hotel, Lower East Side — 26 complaints over 18 days
7. Aloft New York Brooklyn, Downtown Brooklyn — 19 complaints over 17 days
8. The Empire Hotel, Upper West Side — 23 complaints over 16 days
9. MOXY NYC Times Square, Midtown — 22 complaints over 16 days
10. Arlo SoHo, SoHo — 22 complaints over 15 days