New York City, NY|Local Classified|Gigs & Services|
Client Support Agent
We are looking for friendly and coachable individuals to provide excellent support to our customers. No prior experience needed — we offer full training. Your role will be to handle customer inquiries, resolve issues, and ensure our clients have a smooth experience with our travel services.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat
- Resolve issues related to bookings, cancellations, and changes
- Provide information about travel products and services
- Handle customer concerns in a professional manner
- Maintain detailed records of customer interactions
- Ensure all customer support requests are addressed promptly and professionally
- Follow up on customer feedback to ensure satisfaction