Dream Home Projects Made Reality at Salter's Fireplace Patio Grill

Lower Providence Patch: When did you open your business?

Salter's Fireplace Patio Grill: Salter’s Fireplace Patio Grill has been in business for over 35 years. We are a separate store from Salter’s Ski Shop upstairs, offering Hearth products including high efficiency stoves and inserts, mantels, screens and doors as well as stone facades, outdoor patio furniture and fire features, as well as grills and custom outdoor kitchens. We specialize in bringing warmth in the winter and comfort all year long to indoor and outdoor living spaces.

LPP: Who is your ideal client or customer? 

SFPG: Homeowners who want to be more energy efficient by installing a new gas or pellet insert or stove fireplace or replacing their old inefficient fireplace. We also cater to those who want to bring the inside out by creating comfortable outdoor living spaces with fire features, outdoor kitchens, portable grills, and a wide range of furniture including cushion, sling, wrought iron, aluminum, wicker, recycled poly and marine grade polymer.

LPP: What makes your business unique from others in your field? 

SFPG: Salter's is set up as a specialty store staffed with highly trained sales associates and technicians, to meet the varying needs and requests of our customers. We focus on value and long-standing quality within the product lines we carry. We focus a lot on North American made products when we are making purchasing decisions on what to offer our clients and display in our showroom. Not only is the quality better at Salters but the ability to buy additional pieces for your patio set. Each year the chains change up their designs or offer a limited warranty. This means the customer tends to spend more money over a few years than they would if they originally purchased from Salters.
 
Salters is also unique from other hearth shops because we work with the homeowner from beginning to end to facilitate their dream home project. Each customer’s project is unique. Not every house and/or township has the same requirements for the installation of a new fireplace. Salter’s employs trained, experienced and friendly sales representatives who know the right questions to ask and offer solutions to unexpected hurdles. Majority of Salter’s customers come back and/or refer a neighbor.

LPP: What made you decide to open a business?

SFPG: I purchased the business from the Salters family 13 years ago, but have been involved with the running of the company for twenty years. I have always wanted to operate my own business, and when the Salters family made the offer to me, I couldn't refuse.

LPP: What’s your most popular item? 

SFPG: Salters specializes in installing high efficient gas, wood, or pellet inserts into existing,  inefficient fireplaces and homes that do not already have a fireplace, inside or outside. Salter’s is also known for solving installation challenges, from creating a space for a fireplace where one didn’t exist, to complimenting a wide range of interior design requests from our clients.

LPP: What makes your community special?  

SFPG: Salter’s is proud to be a warm neighbor by fueling the flame of community involvement. Every year Salter’s supports local sports leagues giving 3% of any sale back to a customer’s participating organization. Salter’s also supports the Purple Heart in May and participates in Alex’s Lemonade’s Lemonade Days in June by grilling on the outdoor patio and donating 3% of their sales. Salter’s

LPP: Where can customers find your specials?  

SFPG: Salter’s passes on promotions from their manufacturers to their customers on a regular basis. These sales are posted on the home page of the web site, including any upcoming events that support the local community.

LPP: What are your hours, website, Facebook page, etc.? 

SFPG: Salters is located on Ridge Pike in Eagleville, across from the Lower Providence Fire Company, open Monday, Wednesday, Friday 10 a.m. to 6 p.m. , Tuesday and Thursday 10 a.m. to 8 p.m. and Saturday 10 a.m. to 4 p.m. We are closed Sundays. Directions and information on our Bright Benefits Club is on our web site: www.SaltersFireplace.com. Like us on Facebook for weekly recipes for the grill master of the family, hearth tips including energy efficiency and decorating ideas for indoor and outdoor living spaces: www.facebook.com/saltersfireplacepatiogrill