Travelers Frustrated On 5th Day Of Delta Cancellations At Philadelphia Airport After Global Tech Outage

CBS Philadelphia

July 24, 2024

PHILADELPHIA (CBS) – Delta Airlines canceled more flights at Philadelphia International Airport on Tuesday as it struggles to recover from Friday's CrowdStrike outage. This comes as other airlines are bouncing back and returning to normal operations.

The process of getting the flight schedule back on track is "deeply complex," Delta said. More than half of the carrier's systems worldwide are based on Microsoft Windows. IT staff has to manually reboot each system and wait for applications to synchronize.

Since Friday, Delta has canceled more than 5,000 flights worldwide and delayed hundreds of other flights. Passengers like Sydney Wilson from Warner Robins, Georgia, were left stranded. Her flight from Philadelphia to Atlanta was supposed to leave on Sunday but was canceled because of the software outage.

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