Fairfax County: Important Numbers for After the Storm

Downed Trees

For more information on tree removal services after the storm

Adjacent to Public Roads

• Contact Virginia Department of Transportation at 1-800-FOR-ROAD, TTY 711.

On County Parkland

• Contact Fairfax County Park Authority at 703-324-8594, TTY 703-324-3988.

Posing Hazard to Public Areas

• Contact Fairfax County Urban Forestry at 703-324-1770, TTY 703-324-1877.

Private Property

• Removal is the property owner's responsibility. Be aware of the risk of chain saw injury during tree removal. Use a chain saw safely to clear debris.

Non-emergency Information

The Fairfax County Non-Emergency number (703-691-2131) should be used for non-emergency or routine public safety request for assistance. However, if you have an emergency, please dial 9-1-1.

Power Outages

• BGE outages: 877-778-2222; downed wires: 800-685-0123; view outage map
• Dominion Virginia Power outages and downed wires: 1-866-DOM-HELP (1-866-366-4357), TTY 711; view outage map
• NOVEC (Northern Virginia Electric Cooperative) outages and downed wires: 1-888-335-0500 or 703-335-0500, TTY 711; view outage reports
• Pepco outages: 1-877-737-2662; downed wires: 202-872-343; view outage map

Water

• Fairfax Water at 703-698-5800, TTY 703-698-7025. After hours, call 703-698-5613, TTY 711

Flooding

• Rising water that threatens your safety, call 9-1-1
• Storm flooding during regular business hours (Monday-Friday, 7:30 a.m. to 4 p.m.), call 703-877-2800, TTY 711
• For after-hours storm flooding emergencies that are not life threatening, call 703-323-1211, TTY 703-239-8498, and state that you are reporting a storm sewer emergency
• For sanitary sewer flooding, call 703-323-1211, TTY 703-239-8498
• If you have damp walls or floors, contact a water removal or restoration company

Sewer Breaks or Back-ups

• Call the Department of Public Works and Environmental Services at 703-323-1211 or 703-250-2003, TTY 703-239-8489

Septic System

• Call the Health Department at 703-246-2201, TTY 711