Grace Period Ends For Unpaid Tolls In WA

WASHINGTON — The Washington State Department of Transportation will resume charging late fees and other penalties on outstanding toll bills Wednesday, ending a nearly two-year grace period.

WSDOT hit pause on fees and penalties for unpaid tolls in June 2021, but those that remain unpaid after March 1 will be subject to a $5 late fee or $40 civil penalty, officials said. The state instituted the grace period after launching the upgraded "Good To Go!" system, providing the new vendor time to get things running smoothly and drivers some breathing room to adjust.

To avoid fees and penalties adding up, the agency recommends drivers take care of their outstanding balances as soon as possible. Drivers can access their Good To Go! account online or give customer service a call at 1-866-936-8246.

Here are some tips for pay-by-mail customers from WSDOT:

• Lower your unpaid bill at no cost: We strongly advise you to make a payment as soon as possible. You can save $1.75 for each unpaid toll by opening a Good To Go! account at no cost. To open an account and save money on your tolls, enter your toll bill/statement information on this page and click “Go”.
• Waive fees or penalties: While we do have a one-time penalty forgiveness program, which you can use to waive fees and penalties if you pay the original tolls, it’s best to resolve any unpaid tolls as soon as possible to avoid further fees and penalties.
• Can’t find your toll bill? If you think you may have unpaid tolls but never received a bill, please contact the Good To Go! customer service center. You’ll need to provide the name and address on your vehicle’s registration, along with the vehicle’s license plate number.