Everett Community College Prepares For CtcLink Technology Upgrade

Press release from Everett Community College:

October 21, 2021

EVERETT, Wash. – Everett Community College is preparing for a college-wide technology upgrade in November that will give students new mobile-friendly tools for class registration, financial aid and other services.

“Switching to ctcLink is exciting for our college community, especially our students. Students, faculty and staff will have anywhere, anytime access to ctcLink for their college business,” said Pat Sisneros, EvCC Vice President of College Services.

EvCC is part of the fifth group of Washington state community and technical colleges switching from technology introduced in the mid-1980s to ctcLink. EvCC will turn on ctcLink on Nov. 8, but it will take the college a few weeks of setup before the system is ready for students to use on Nov. 22.

Students will receive instructions about how to access ctcLink and activate their accounts on Nov. 22. More information about ctcLink is available at EverettCC.edu/ctcLink.

Staff are working to move thousands of student records to ctcLink. Some systems and services will be unavailable during this time, some offices will be closed and response times to email and phone calls will be longer.

Services impacted include:

• Financial Aid: From Nov. 8-21, EvCC’s Financial Aid office will be closed for in-person service, calls and emails.
• Cashiers Office: From Oct. 22-Nov. 21, EvCC’s Cashiers Office will be closed for in-person service and unable to accept payments in person, via phone or online with a credit card. Students who are on a payment plan for Fall quarter have been asked to make their second payments before Oct. 22, but payments will be accepted after Nov. 22 with no late penalty.
• Enrollment Services: From Nov. 8-21, Enrollment Services will be closed for in-person services. EvCC’s online application for all students will also be unavailable Oct. 28-Nov. 7. Students should expect longer than usual response times to emails and phone calls.
• Entry Advising: From Nov. 8-14, Entry Advising will be closed with limited ability to respond to emails and voicemails. Entry Advising via Zoom will be available by appointment 11 a.m. to 2 p.m. on Nov 15 and 10 a.m. to 2 p.m. Nov 16-18.
• Testing Center: From Nov. 8-21, EvCC’s Testing Center is unable to provide Accuplacer placement testing.

This press release was produced by Everett Community College. The views expressed here are the author’s own.