City Of Alameda: Alameda Police Expand Communication Capabilities

Press release from the City of Alameda:

February 07, 2022

NEW SERVICE ENHANCES COMMUNICATION BETWEEN APD AND THE COMMUNITY

SPIDR Tech Provides Real-Time Updates When Waiting For A Police Response

SPIDR Tech Provides Real-Time Updates When Waiting For A Police Response

The Alameda Police Department has expanded its capabilities to better serve the City of Alameda by launching the SPIDR Tech application.

Once the call for service is complete, the caller will receive mobile-friendly surveys so they can provide immediate feedback regarding their public safety interaction.  These surveys will provide a direct line of communication between the community and the Department, allowing public safety officials to make more informed decisions at the operational level and identify areas for new or enhanced training. 

“We strive to provide the best service to the City of Alameda, and SPIDR Tech gives the Department another tool to enhance service, communication, and receive instant feedback from reporting parties,” said Nishant Joshi, Chief of Police.

Photographs by Maurice Ramirez.

This press release was produced by the City of Alameda. The views expressed here are the author’s own.