Culver City Switches Dispatching Services to RCC

CULVER CITY, CA -- Culver City has joined the South Bay Regional Public Communications Authority, also known as the Regional Communications Center, to improve public safety services, the city said.

The move to the RCC was made on the recommendation of the Culver city Police and Fire departments.

"The RCC is considered to be an industry leader in this region with state of the art facilities, top notch equipment, unparalleled training and exemplary service to the communities in which they serve," the city said in a statement.

Some of the improvement in services include faster 911 call processing time, emergency medical dispatching and enhanced 911 for mobile phones. The RCC's equipment is able to track 911 calls from using GPS coordinates, the city said.

"This is an important feature as many cellphone callers have difficulty describing their location if they are not at home," the city said in a statement.

The switch was effective at the beginning of March. Most of Culver City's dispatchers joined the staff of the RCC, while some opted to stay with the city in different positions and while others chose the early retirement option, the city said.

The RCC processes approximately 250,000 police and fire incidents annually and currently services the cities of Hawthorne, Gardena, Manhattan Beach, El Segundo and Hermosa Beach.

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