Community Corner
Disregard Shutoff Notices During Outbreak, LADWP Says
The Los Angeles Department of Water Power told customers to disregard shutoff notices they get in the mail during the coronavirus outbreak.
LOS ANGELES, CA — The Los Angeles Department of Water Power told customers Saturday to disregard any shutoff notices they may receive in the mail, as the utility is temporarily halting disconnections amid the coronavirus pandemic.
"To help our customers experiencing financial hardship DWP will NOT shut off water and electric service for non-payment," the DWP tweeted Saturday. "If you receive a disconnect notice in the mail please disregard it! Your water and electric services will NOT be shut off. Please RT. Thank you!"
The DWP is not eliminating penalties and fees for non-payment, however.
Find out what's happening in Los Angelesfor free with the latest updates from Patch.
"At this time, only disconnections are being deferred. We encourage customers to keep paying their bills if not experiencing a financial hardship," the utility said.
To help our customers experiencing financial hardship DWP will NOT shut off water and electric service for non-payment. If you receive a disconnect notice in the mail please disregard it! Your water and electric services will NOT be shut off. Please RT. Thank you!
— LADWP (@LADWP) March 21, 2020
The department has also been reminding its Southland customers that their tap water is safe for drinking, and there is no need to stockpile bottled water during the crisis.
Find out what's happening in Los Angelesfor free with the latest updates from Patch.
—City News Service
Full coronavirus coverage: California Coronavirus: Live Updates On Cases, Updates, Closures
