Napa Valley Senior Living Facility Among 12 'Communities That Shine'

NAPA VALLEY, CA — One of the top-notch senior living facilities is right here in Napa Valley. The Watermark at Napa Valley, Elan Collection, recently earned the prestigious "Communities That Shine" award from LifeLoop, a comprehensive software platform for senior living owners, staff, residents and their families.

Watermark was one of 12 facilities in the United States to receive the award for 2023. Specifically, Watermark was recognized for "Brilliance in Staff Efficiency."

According to LifeLoop, the ability to create monthly newsletters to highlight featured activities and outings, provide additional information for new offerings, and request feedback for previous offerings has proved invaluable to The Watermark at Napa Valley. Staff can easily create and publish monthly, weekly and daily calendars for members so that they can be more engaged. Most importantly, they’re able to facilitate meaningful connections between members and their families, giving family members a clear picture of what their loved ones are doing each day.

Since implementing LifeLoop, The Watermark at Napa Valley has seen a 75 percent increase in resident engagement and 75 percent of staff feel their overall job is easier, better or more satisfying.

"Our mission at Watermark at Napa Valley is to create engaging and innovative communities where people thrive," said Grant Wegner, executive director. "LifeLoop has been an integral part of helping us achieve that mission. With LifeLoop, we can give our members easy access to the calendar of events, activities, and outings as well as monthly newsletters and bulletins. It also allows family members to be involved in their loved ones day to day from near and far."

The "Communities That Shine" recognition celebrates each community’s commitment to delivering exceptional experiences for seniors while streamlining operations for staff through LifeLoop's technology.

Another Bay Area senior living community, The Kensington At Walnut Creek, was the only other California award winner.

The Watermark At Napa Valley is the first to be highlighted in a new publicly available webinar series called "Flourishing Communities," which kicks off at noon Central Time on Wednesday, Feb. 28. Starting with The Watermark, each winner and their success story will be featured.

Here is the full list of "Communities That Shine" award winners for 2023.

1. Astral at Auburn – Auburn, Indiana: for "Brilliance in Fostering Connections"
2. Mount Alverna Village – Parma, Ohio for "Brilliance in Purposeful Engagement"
3. New Cassel Retirement Center – Omaha, Nebraska for "Brilliance in Resident Wellness"
4. New Perspective | Roseville – Roseville, Minnesota for "Brilliance in Resident Empowerment"
5. Opportunities, Inc. – Fort Atkinson, Wisconsin for "Brilliance in Transforming Program Delivery"
6. Presbyterian SeniorCare Network - Longwood at Oakmont – Verona, Pennsylvania for "Brilliance in Resident Engagement"
7. Sitter and Barfoot Veterans Care Center – Richmond, Virgina for "Brilliance in Person-Centered Care"
8. Pine Grove Crossing Assisted Living & Memory Care – Parker, Colorado "Brilliance in Community Connections"
9. The Heritage Memory Life Community – Syracuse, New York for "Brilliance in Resident Experience"
10. The Kensington at Walnut Creek – Walnut Creek, California for "Brilliance in Family Engagement"
11. The Pearl at Jamestown – Baton Rouge, Louisiana for "Brilliance in Engagement Innovation"
12. The Watermark at Napa Valley – Napa, California for "Brilliance in Staff Efficiency"

"At LifeLoop, our mission is to make senior living exceptional for everyone, and this year's community winners embody that mission tenfold," said Paula Sobb, chief customer officer at LifeLoop. "The communities that shine the brightest understand that creating a world where seniors live with purpose, passion, and joy, is paramount."