Petaluma Police Launch Smart911 Service

PETALUMA, CA — The Petaluma Police Department encouraged community members to sign up for a new service called Smart911.

It allows people to create a safety profile that provides emergency responders with important information when a person calls 911. By creating a profile, users can include details such as medical conditions, allergies, emergency contacts and home addresses, among other things.

The information is automatically made available to 911 operators when the user dials emergency services, helping responders deliver more efficient and effective assistance, police said.

Smart911 can be especially useful during an emergency when the caller is not able to speak or provide critical information, as it ensures responders have the details they need to quickly assist the caller.

Residents can create an online profile at Smart911.com or download the Smart911 app for iPhone or Android.