One-of-a-Kind Custodian Makes Maple Hill Elementary Feel Like Home

San Bernardino, CA — Back-to-school season brings a mix of excitement and nerves — for students, parents and staff alike. Thankfully, San Bernardino is home to everyday school heroes who help make the transition smoother and the school year a little brighter.

From teachers and tutors to bus drivers, cafeteria staff, crossing guards and more, these caring individuals bring steady support and positivity to our schools. To recognize their many contributions — big and small — Patch has partnered with T-Mobile to salute the unsung heroes of back-to-school.

This submission comes from Theresa Rovira, who nominated Mr. Jon Jackson of Maple Hill Elementary.

What is the school hero’s name?

Mr. Jon Jackson

Where does this school hero work?

Maple Hill Elementary

Please describe why this individual is a hero at your school.

In my 37 years of teaching at Maple Hill Elementary, I have worked alongside many custodians, but none like Jon Jackson. He truly goes above and beyond each day, embodying the spirit of a school hero and making life a little easier and a lot brighter for everyone around him. Jon is the kind of person who offers help before you even ask and always with a smile on his face. He works tirelessly and brings joy wherever he goes. He shows genuine empathy, acknowledges birthdays, and makes every staff member feel valued. Jon also has a remarkable way of connecting with people. Whether it’s students, staff, or parents, he knows students by name, encourages them, and builds relationships that make a lasting impact. One example stands out in particular. After COVID, I had a student who returned to school very nervous and timid. Mr. Jackson went out of his way to connect with this child by taking the time to talk with him, share fun jokes, and create a safe and welcoming space. Through his kindness, Mr. Jackson helped the student overcome his fears and grow more confident. Stories like this are why we all agree that Jon Jackson is truly a hero at Maple Hill Elementary School. Even after tragedy hit his family, he continues to exemplifies what it means to be a behind the scenes MVP, and we are lucky to have him as part of our school family.

How do you know the school hero you’re nominating?

Colleague

What should your community know about this person?

He is an African American male role model to many. He has worked in the school district for over thirty-five years. He has strong family values. He is a one of a kind custodian.

What three words best describe the school hero?

Helpful, caring, compassionate

If you know a school hero who deserves recognition, we’d love to hear from you! Simply answer a few questions, and we’ll take care of the rest.

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