Local Voices

Workers Say San Francisco's New 911 Dispatch Center Is Plagued With Problems

When someone calls 911 all they care about is getting help and fast. For 16 years, Burt Wilson has been answering those calls.

(CBS Bay Area)

June 12, 2024

San Francisco launched its new multi-million dollar 911 dispatch center a couple of months ago, but people who work there say the facility has been troubled from the start.

Find out what's happening in San Franciscofor free with the latest updates from Patch.

When someone calls 911 all they care about is getting help and fast. For 16 years, Burt Wilson has been answering those calls, day in and day out.

"Being a dispatcher is a great job. You literally help people at their greatest time of need," he said.

Find out what's happening in San Franciscofor free with the latest updates from Patch.

Click here for the full story via CBS San Francisco


CBS Local Digital Media personalizes the global reach of CBS-owned and operated television and radio stations with a local perspective.