Crime & Safety
Apply For Santa Cruz Co. Hotel Room Program Online Or Via Phone
A new hotline aims to help displaced residents navigate the process.
SANTA CRUZ COUNTY, CA — A new hotline has been announced by the Santa Cruz County Emergency Operations Center to assist CZU Lightning Fire wildfire evacuees in using the free hotel program.
Evacuees can call (831) 454-2181 to apply for the program or renew their seven-day reservation if they are already at a hotel and within 24 hours of their reservation's check-out date.
The hotline can also answer general program questions.
Find out what's happening in Santa Cruzfor free with the latest updates from Patch.
Anyone who has not yet been placed at a hotel may submit an initial application here. Anyone who has previously been placed by request a renewal here. Applications should only be submitted once, the county said.
With evacuation orders lifted in many areas, those now in a hotel must check out once they are able to return home.
Find out what's happening in Santa Cruzfor free with the latest updates from Patch.
Evacuees are required to check out on the following morning of an announced evacuation ending even if the seven-day reservation has not expired.
"The repopulation process is ongoing and evacuees should maintain awareness of current evacuation orders," the county said in an announcement. "If you have been evacuated but have not been permitted to return home, you may remain in your hotel for the remainder of your seven-day reservation duration."
Those still under evacuation order and within 24 hours of the end of their seven-day reservation should call the hotline for assistance in renewing their reservation.
To see if an area's evacuation order has been lifted visit https://tinyurl.com/y3zc8hpt for an online map.
The hotel program is managed by the State Department of General Services and supported by the Federal Emergency Management Agency.
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Patch staffer Courtney Teague contributed to this report.