1980s Unemployment Tech ‘Caused Hardship For Hundreds Of Thousands Of Coloradans’ In 2020

From CBS Denver:

By Kati Weis

November 24, 2020

DENVER (CBS4) – Internal emails obtained by CBS4 Investigates illuminate one major reason why the Colorado Department of Labor struggled in its pandemic response: technology from the 1980s. This, as tens of thousands of Coloradans are still waiting on their unemployment claims to be paid to them.

“CDLE was stuck with a 1980s unemployment insurance system that could not meet the demand of the 2000s challenges, much less 2020,” the department wrote in a letter to lawmakers in September. “Lack of funding directly resulted in an inefficient and unresponsive system that has caused hardship for hundreds of thousands of Coloradans during the 2020 pandemic.”

Read more at CBS Denver