Crime & Safety
911 Calls In Denver On Hold: ‘It Was Frightening' Says Caller
"The possibility that even one person could wind up not getting the help they need in the time they need it makes me feel uncomfortable."
By Brian Maass, CBS Denver:
DENVER (CBS4) – Denver’s 911 system is out of compliance with nationally recognized standards for answering calls as thousands of callers are finding themselves on hold when they call in to report an emergency.
Find out what's happening in Denverfor free with the latest updates from Patch.
Andrew Dameron, Denver’s Director of Emergency Communications, said “Obviously no one in the Department of Safety wants anyone to end up on hold when they call 911.”
A CBS4 investigation found it’s happening frequently.
Find out what's happening in Denverfor free with the latest updates from Patch.
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