Aquarion: CT Water Shut-Off Moratorium Ends Oct. 1

CONNECTICUT — Water company Aquarion issued a reminder to customers on Wednesday that the order suspending water service disconnections will end on Oct 1.

The moratorium had been called by the Connecticut Public Utilities Regulatory Authority in May, a response to the coronavirus pandemic.

"Aquarion Water Company encourages customers with unpaid balances to promptly contact its Customer Service Center to determine a payment solution that best meets their needs," the Bridgeport-based utility company said in a news release.

"Aquarion continues to offer flexible, extended payment plans for any past due amount as well as a customer assistance program to help eligible customers who are having difficulty paying their water bill.

"Payment plans allow customers to pay past due balances over a period of up to twenty-four months and guarantees no service disconnection as long as the approved payment amount is made for the duration of the plan. With a payment plan, customers are not required to make a down payment, and will avoid fees and interest charges for the duration of the plan.

"Qualifying Aquarion customers may also be eligible to receive a one-time assistance voucher in the amount of $50 to $250.

Customers can learn more about these programs online, or by contacting Aquarion customer service at 1-800-732-9678, Monday through Friday, between 8:00 a.m. and 5:30 p.m.