CT Power Outages Town-By-Town: 600,000 Without Power

CONNECTICUT — Utility crews were hard at work restoring power after Tropical Storm Isaias, but more than 75,000 United Illuminating and 524,000 Eversource customers remained without power as of 1 p.m. Thursday. The outages exceeded those during Hurricane Sandy.

Eversource restored power to 332,000 people and power restoration estimates are expected later Thursday. UI at its peak had 123,000 customers without power.

Around 40 percent of Eversource and 22 percent of UI customers were without power Wednesday afternoon.

Updated Patch town-by-town power outage information here.

Connecticut saw around 687,000 power outages during the worst of Hurricane Sandy in 2012.

People should stay away from downed power lines and immediately report them by calling 911. Power outages can be reported online to Eversource and United Illuminating. Eversource customers can report outages by calling 800-286-2000 and UI customers can call 800-722-5584.

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Eversource customers can also sign up for two-way texting to get updates on outage status and restoration estimates.

UI said it is advising customers that the restoration efforts already underway are likely to take several days, and customers who are currently without service should factor that into their planning.

“We appreciate your patience as we follow our process to keep our crews, customers and communities safe,” said Tony Marone, UI’s president and CEO. “In anticipation of this weather event we brought in significant internal and contract resources, many who are already working to clear roads and restore power. We are aware that this event is particularly challenging for our customers who are working from home, or caring for children or the elderly.”

He said Isaias caused significant damage across the electric system and impacted all 17 towns and cities we serve, with more than 1,700 outage-causing events and more than 1,000 downed wires.

"At its peak we had 123,000 customers without power. We currently have fewer than 90,000 customers without power, so progress is being made," Marone said. "Be assured that UI crews, contractors and partners are working diligently day and night to restore service as safely and quickly as possible. This work will take time and continue until every customer is restored. We ask for your patience during this process."

He said the company’s initial focus was on clearing blocked roads, assessing damage, and working with local municipalities to make roads safe and restore service to identified critical facilities.

"As this phase of work begins to wrap up, crews are now turning their attention to addressing outages affecting large numbers of customers," Marone said. "All of our teams are working under special precautions because of the COVID-19 pandemic. These include a one-employee-per-vehicle policy, use of personal protective equipment and enhanced hygiene measures.
Finally, UI’s planning and preparation for Tropical Storm Isaias began last week, long before it posed a clear threat to our area. At that time, the company reached out to its mutual assistance group (NAMAG) to request additional restoration resources, worked to secure additional contractors, and began outreach to municipal partners. All this planning is consistent with the Emergency Response Plan, on file with the Connecticut Public Utilities Regulatory Authority, for a storm of this magnitude. The storm we prepared for is the storm we got."

See also: Lamont Declares State Of Emergency After Tropical Storm Isaias: Here Is What That Means And What It Does

• Storm Damage Reports: Numerous Homes Damaged Or Destroyed In CT

• Man Killed After Tree Falls On Him During Storm, Victim ID Released: PD

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UI outages