New Canaan Launches New Emergency Notifications Platform

Press release from the Town of New Canaan:

Aug. 18, 2020

This week, the Town of New Canaan will launch a new emergency notifications service
platform called Everbridge.

The need for the Town to be able to communicate with all residents and local businesses in
emergencies has been highlighted by the recent Tropical Storm ISAIAS as well as the COVID-
19 pandemic.

The Town selected Everbridge after a competitive review process that included our
Technology Advisory Committee, our public safety agencies as well as our IT Department.
The Everbridge platform will enable the Town to alert residents about a variety of events,
ranging from severe weather, power outages, missing persons and other emergencies, to
more routine and targeted announcements, such as road closures, road repaving and utility
maintenance on particular streets.

Everbridge is a worldwide leader in providing critical communications services to states and
municipalities to keep residents safe and informed with quick and reliable emergency
notifications and public service announcements. For more information about Everbridge,
visit www.everbridge.com.

If a resident does not currently receive emergency notifications from the Town or receives only
voice notifications by phone (and not email), they may register for Everbridge multi-modal
notifications online on the Town’s website at www.newcanaan.info/everbridge.

Participation in the Everbridge emergency notification system is not mandatory but highly
recommended. The Town’s goal is to have at least one email address and phone number in
the Everbridge system for every New Canaan household.

First Selectman Kevin Moynihan commented: “Our ability to communicate with all residents in
emergencies like the COVID pandemic and weather events like Tropical Storm ISAIAS is
critical. We are pre-registering in Everbridge all town residents for whom we have contact
information, and any resident will now be able to update their contact information and
preferences easily online. We encourage any resident who has not been receiving emergency
notifications to go to the Town website to register at www.newcanaan.info/everbridge.”

This press release was produced by the Town of New Canaan. The views expressed here are the author's own.