Community Corner
Meet TravelPal: The AI Travel Concierge Changing How You Vacation
Blending the warmth of luxury service with the intelligence of AI, TravelPal is quietly reshaping how people vacation.
This is a paid post contributed by a Patch Community Partner. The views expressed in this post are the author's own, and the information presented has not been verified by Patch.
TravelPal isn’t just another travel app. It’s the result of two creators who saw the future of hospitality and decided to build something better. Blending the warmth of luxury service with the intelligence of AI, TravelPal is quietly reshaping how people vacation, making every trip smoother, smarter, and more personal.
A Vision Rooted in Real Hospitality
Max Kostyashkin knows what travelers want because he’s spent decades listening to them. As the operations lead at MAK Realty Group, one of Miami’s most respected luxury vacation rental companies, Max noticed a familiar pattern: guests would arrive at stunning properties but often felt unsure about what to do next.
“People would ask the same questions—where to eat, what to see, how to book things,” he recalls. That sparked the idea for something better: a concierge experience that started before check-in and stayed with guests throughout their stay.
Enter Eddy Moskalenko, founder of Bee Techy, a leading software development agency, a top-ranked tech firm trusted by startups and Fortune 500s alike. With a background in building user-focused platforms, Eddy saw a chance to turn Max’s hospitality insight into something smart and accessible.
Together, they created TravelPal: an AI travel assistant designed to feel more like a helpful friend than a chatbot.
Where Tech and Hospitality Intersect
This wasn’t just a partnership but a unique alignment of skill sets. MAK Realty Group provided real-time feedback from years of concierge service, and Bee Techy provided the technical expertise to bring it all to life.
The result is a product that combines curated recommendations, trip planning, and real-time chat-based concierge support into one helpful service. TravelPal isn’t limited to an app interface; it guides you like a local, books like a personal assistant, and adjusts to your preferences as you go.
TravelPal isn’t another booking tool or AI chatbot, it’s the first travel planning platform built around real conversation. Users don’t scroll through endless lists or struggle with filters. They just text. TravelPal responds like a friend who knows the destination inside and out: suggesting ideas, refining plans, and helping build an itinerary in minutes, not hours.
Behind the scenes, AI handles the heavy lifting: organizing recommendations, learning preferences, and keeping everything seamless. But the magic is in the interaction: simple, human, frictionless.
What sets TravelPal apart is its belief that planning your trip should feel as easy as talking about it.
Real Results for Real Travelers
For guests using MAK Vacation Rentals, TravelPal has already made a difference. Planning becomes easy, and recommendations feel trustworthy. Instead of sorting through endless reviews, you get a local's insight and a concierge's responsiveness, all from your phone.
The platform was designed, developed, and launched across MAK’s portfolio in just six months. Guest satisfaction rose quickly. And boutique hotels and rental groups are already expressing interest in adopting the platform.
Looking Ahead: What’s Next for TravelPal
TravelPal isn’t limited to vacation rentals. Max and Eddy see a future where the AI travel assistant is present throughout the travel experience, from hotels and resorts to airports, cruise lines, and beyond.
Their goal is to support millions of travelers by helping them discover dining, entertainment, transportation, wellness options, and more that are tailored to their tastes and available when they need it.
It’s not about flashy tech. It’s about making travel feel more personal and better coordinated.
A New Standard for Travel Planning
What makes TravelPal so compelling isn’t just the features. It’s the story behind it: a hotelier who wanted to improve the guest experience, a developer who saw the potential for something better, and a team that created a service with real-world value.
In a market filled with generic apps and robotic suggestions, TravelPal stands apart by focusing on thoughtful support.
If you're looking for a smarter way to explore, it might be time to meet your new favorite concierge. TravelPal is here to make every trip more tailored, relaxed, and enjoyable, one message at a time.
This post is an advertorial piece contributed by a Patch Community Partner, a local brand partner. To learn more, click here.
