57 FL Hospitals Named Among Best For Patient Safety, Experience

FLORIDA — More than 50 hospitals in Florida are among hundreds nationwide recognized for safety and patient experience by Healthgrades, a comprehensive database of ratings and comparisons for physicians, hospitals and health care providers.

Awards announced Tuesday include the 2024 Patient Safety Excellence Award, which recognizes hospitals nationwide for high-quality care and prevention of serious safety events during hospital stays, and the 2024 Outstanding Patient Experience Award.

Only 79 of 444 hospitals nationwide received both awards.

The 48 hospitals in Florida that were among those recognized on the patient safety list are:

• AdventHealth New Smyrna Beach, New Smyrna Beach
• Adventhealth Ocala, Ocala
• Ascension Sacred Heart Pensacola, Pensacola
• Ascension St. Vincent's Southside Hospital, Jacksonville
• Baptist Medical Center Nassau, Fernandina Beach
• Cape Canaveral Hospital, Cocoa Beach
• Cleveland Clinic Indian River Hospital, Vero Beach
• Coral Gables Hospital, Coral Gables
• HCA Florida Aventura Hospital, Aventura
• HCA Florida Bayonet Point Hospital, Hudson
• HCA Florida Blake Hospital, Bradenton
• HCA Florida Brandon Hospital, Brandon
• HCA Florida Capital Hospital, Tallahassee
• HCA Florida Englewood Hospital, Englewood
• HCA Florida Fort Walton-Destin Hospital, Fort Walton Beach
• HCA Florida JFK Hospital, Atlantis
• HCA Florida Kendall Hospital, Miami
• HCA Florida Lake City Hospital, Lake City
• HCA Florida Lake Monroe Hospital, Sanford
• HCA Florida Memorial Hospital, Jacksonville
• HCA Florida North Florida Hospital, Gainesville
• HCA Florida Northside Hospital, St. Petersburg
• HCA Florida Northwest Hospital, Margate
• HCA Florida Oak Hill Hospital, Brooksville
• HCA Florida Ocala Hospital, Ocala
• HCA Florida Orange Park Hospital, Orange Park
• HCA Florida Osceola Hospital, Kissimmee
• HCA Florida Palms West Hospital, Loxahatchee
• HCA Florida Pasadena Hospital, South Pasadena
• HCA Florida Raulerson Hospital, Okeechobee
• HCA Florida Sarasota Doctors Hospital, Sarasota
• HCA Florida South Tampa Hospital, Tampa
• HCA Florida St. Lucie Hospital, Port Saint Lucie
• HCA Florida St. Petersburg Hospital, St. Petersburg
• HCA Florida Trinity Hospital, Trinity
• HCA Florida West Hospital, Pensacola
• HCA Florida Westside Hospital, Plantation
• HCA Florida Woodmont Hospital, Tamarac
• Holmes Regional Medical Center, Melbourne
• Keralty Hospital Miami, Miami
• Lehigh Regional Medical Center, Lehigh Acres
• Mayo Clinic in Florida, Jacksonville
• Memorial Hospital Pembroke, Pembroke Pines
• Morton Plant Hospital, Clearwater
• Orlando Health South Lake Hospital, Clermont
• Orlando Health-Health Central Hospital, Ocoee
• Oviedo Medical Center, Oviedo
• Palm Bay Hospital, Palm Bay

These 11 Florida hospitals that were recognized nationally for patient experience are:

• Ascension Sacred Heart Emerald Coast, Miramar Beach
• Mayo Clinic in Florida, Jacksonville
• Mease Countryside Hospital, Safety Harbor
• Mease Dunedin Hospital, Dunedin
• Memorial Hospital Miramar, Miramar
• Memorial Hospital Pembroke, Pembroke Pines
• Morton Plant Hospital, Clearwater
• Morton Plant North Bay Hospital, New Port Richey
• Sarasota Memorial Hospital Venice, North Venice
• St. Anthony's Hospital, St. Petersburg
• Viera Hospital, Melbourne

The Patient Safety Excellence Award was presented to the top 10 percent of hospitals, based on an analysis of required data reporting in 13 patient safety measures. Read more about the methodology.

Mayo Clinic in Jacksonville was also the only "triple crown" hospital in Florida, winning America's 250 Best Overall, Patient Safety Excellence Award and Outstanding Patient Experience Award 2024.

Related:

• 26 FL Hospitals Among Best In US: New Ranking
• FL's Best Hospitals For 2023: See Full List
  

Healthgrades said that if all hospitals observed the same protocols as those in this category, they could have avoided more than 97,000 patient safety events between 2020 and 2022, the report said. The analysis revealed that patients treated at recipient hospitals are less likely to experience the following safety events compared to patients treated at non-recipient hospitals:

• In-hospital falls resulting in fracture (approximately 52 percent less likely)
• Collapsed lung due to a procedure or surgery in or around the chest (approximately 56 percent less likely)
• Pressure sores or bed sores acquired in the hospital (approximately 67 percent less likely)
• Catheter-related bloodstream infections acquired in the hospital (approximately 71 percent less likely).

For the patient experience awards, Healthgrades reviewed Hospital Consumer Assessment of Healthcare Providers and Systems patient survey data. Read more about the methodology. The 388 award recipients in this category represent the top 15 percent of eligible U.S. hospitals that provided best-in-class patient experiences during the January 2022 to December 2022 study period.

Experiences that made a difference to patients included communication with both doctors and nurses, as well as clear communication about follow-up care upon discharge.